V Insurance

Call +61 (2) 8599 8660 or 1300 945 547

How to make a claim

Personal Accident

We require a claim form to be completed for any Non Medicare Medical Expenses and/or loss of income claims.

Please refer to the Policy Wording for policy terms, conditions and exclusions

Step 1: Download a Bicycle NSW Personal Accident Claim Form:

 

Step 2: For injuries that have occurred after 1st July, 2017, please return your Personal Accident claim form and supporting documentation to the Gallagher Basset Services Claims Department via email, post or fax:

Gallagher Basset Services PTY LTD 
GPO Box 14 
Brisbane QLD 4001

Phone: +61 7 3012 3114
Fax: +61 7 3005 1705 
Email: AHClaims@gbtpa.com.au

Step 3: Gallagher Basset Services will confirm receipt of your claim form and advise whether they require further information.

For Assistance with your Personal Accident Claim Form please contact V-Insurance Group Phone: (02) 8599 8660 or local call cost only 1300 945 547.

For Existing claims enquiries please contact Gallagher Basset Services claims department (07) 3012 3114.

ALL INJURIES PRIOR TO 1ST JULY 2017

If you suffered from an injury prior to 1st July 2017, please download a QBE Personal Accident Claim Form.

If you have already lodged a claim for an injury that occurred prior to 1st July 2017, and require an update on the status of your claim, please contact QBE Insurance (Australia) Limited directly on the following:

QBE Insurance (Australia) Limited

GPO Box 4108

SYDNEY NSW 2001

Ph: (02) 9375 4874

Fax: (02) 9275 9650

Email: accidentandhealth@qbe.com

Important information

The Health Insurance Act (Cth) 1973 does not permit the insurer to contribute to any charges covered, or partially covered by Medicare.

Please refer to the table below for some common examples:

Non-Medicare Medical Items; claimable as per the Personal Accident policy wording

Items covered by Medicare; not claimable through the Personal Accident Policy

Ambulance

Doctor

Physiotherapist

Public Hospitals

Dental

Surgeon & Surgeon’s Assistant

Private Hospital Accommodation

X-Rays

Chiropractor

Anaesthetist

MRI Scans*

MRI Scans*

*MRI scans are generally covered through Medicare; however please check with your treating physician, as sometimes the provider is not registered with Medicare.

In addition, there will be no refund in respect of any expense to which the National Health Act (Cth) 1953 or any of the regulations made there under apply.


PUBLIC LIABILITY, PRODUCTS LIABILITY, PROFESSIONAL INDEMNITY AND MANAGEMENT LIABILITY

If an incident occurs where you are being held liable by a third party you should contact V-Insurance Group as soon as possible on (02) 8599 8660 or local call cost only 1300 945 547.

For all policy coverage queries or details on how to make a claim, please contact V Insurance Group; Insurance broker for Bicycle NSW

V-Insurance Group Pty Ltd

Level 25, Angel Place 123 Pitt Street Sydney NSW 2000
Phone: (02) 8599 8660 or local call cost only 1300 945 547
Fax: (02) 8599 8661
Email: sports@vinsurancegroup.com