V Insurance

Call +61 (2) 8599 8660 or 1300 945 547

How to make a claim

Personal Accident

If you are a member of Little Athletics Australia State / Territory Association and you have suffered an injury whilst participating in an official LAA activity (including training, competitions, races, or other sanctioned activities) please follow the below steps to lodge a Personal Accident claim.

Please refer to the Policy Wording for policy terms, conditions and exclusions.

Step 1: Download a LAA Personal Accident Claim Form


Step 2: Complete each section of the claim form. Please be advised that incomplete claim forms may cause a delay in processing your claim.

Step 3: Please return your Personal Accident claim form and supporting documentation to your State Association to sign.

Step 4: Your State / Territory Association will sign your claim form to confirm your membership, and will forward your claim form onto the insurer, Chubb Insurance Company of Australia Limited Claims Department.

Chubb Insurance Company of Australia Limited
PO Box 20336, World Square Post Office,
NSW, Australia, 2002
Email: aus.ahclaims@chubb.com

Step 5: Chubb will confirm receipt of your claim form and advise whether they require further information.

For Assistance with your Personal Accident Claim Form please contact V-Insurance Group Phone: (02) 8599 8660 or local call cost only 1300 945 547 For Existing claims enquiries please contact the Chubb claims department:1300 795 779.

Once your claim is registered, you can submit ongoing invoices to Chubb Insurance Company of Australia Limited – PO Box 20336, World Square Post Office, NSW, Australia, 2002 or via email

aus.ahclaims@chubb.com. Chubb Insurance Company of Australia Limited can also be reached on ph: 1300 795 779 should you wish to make enquiries relating to the progress of your claim.


Important information

The Health Insurance Act (Cth) 1973 does not permit the insurer to contribute to any charges covered, or partially covered by Medicare.

Please refer to the table below for some common examples:

Non-Medicare Medical Items; claimable as per the Personal Accident policy wording

Items covered by Medicare; not claimable through the Personal Accident Policy




Public Hospitals


Surgeon & Surgeon’s Assistant

Private Hospital Accommodation




MRI Scans*

MRI Scans*

*MRI scans are generally covered through Medicare; however please check with your treating physician, as sometimes the provider is not registered with Medicare.

In addition, there will be no refund in respect of any expense to which the National Health Act (Cth) 1953 or any of the regulations made there under apply.


If an incident occurs where you are being held liable by a third party you should contact V-Insurance Group as soon as possible on (02) 8599 8660 or local call cost only 1300 945 547.

For all policy coverage queries or details on how to make a claim, please contact V Insurance Group; Insurance broker for Little Athletics Australia.

V-Insurance Group Pty Ltd
Level 25, Angel Place 123 Pitt Street Sydney NSW 2000
Phone: (02) 8599 8660 or local call cost only 1300 945 547
Fax: (02) 8599 8661
Email: sports@vinsurancegroup.com

Property Insurance

In the event of a property claim arising, immediate notification should be given to V-Insurance Group who will help you through the claims process. In the event of large losses an assessor may be appointed to review and assist.


V-Insurance will provide you with a claim form to be completed and returned to your State Association.


Ph: 1300 945 547 24 hours a day for assistance.

Cyber Liability & Privacy Protection

As soon as you become aware of a potential Cyber Liability claim or a breach of Privacy, you must notify the insurer Dual. Dual have an incident hotline in place to help you manage matters. This incident hotline is handled by the International Service provider, Charles Taylor and will help you with finding a resolution to your matter.

Contact details are:
Ph: 1300 004 880
Email: cyber@ctplc.com
If you need further help please contact V-Insurance Group.




In the event that you need to make a travel insurance claim, or need assistance, please contact your team manager.

If you are not part of a team please use the contacts in the information provided to you by Little Athletics Australia.